Anyone had luck with Inclave casinos customer support?

I’ve been chasing my tail trying to get ahold of customer support for these Inclave login casinos—Palace of Chance, Prism, and Ruby Slots. Been emailing them my documents for months now, but all I get are those same old automated replies.

Tried calling too, but they’re asking for an access code I have no clue about. Anyone else run into this kind of roadblock? If you’ve found a way to cut through the red tape with these guys, I’d really appreciate the advice.