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This week’s AMA
Week 36 AMA: Retention/CRM specialist at an online casino for 3 years — ask me anything (anonymous)
I'm the one who built the "we miss you" emails and decided which dormant accounts got a nudge, a free spin, or radio silence. Three years in retention...
Ask anything · 16 replies so far
16
2 Sep
Henry's doing the manual review waltz and I'm three days deep
ASeriesOfWins · last reply 9 Sep
5
9 Sep
That £500 threshold they're burying in the consultation
GozoTar · last reply 9 Sep
3
9 Sep
Small win covered the week, phone stayed in the drawer
IronWill · last reply 9 Sep
5
9 Sep
Mate came through yesterday and I can't stop thinking about it
SleepHangingMan · last reply 9 Sep
1
9 Sep
The Tuesday win that covered the week — how do you decide when the run's done?
KavitJat · last reply 9 Sep
0
9 Sep
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